Operations Program Coordinator

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Date: Sep 21, 2026

Location: Delta, Canada

Company: LATECOERE

I. IDENTIFICATION

LOCATION: Delta, BC

JOB TITLE: Operations Program Coordinator

FAMILY: Delivery

II. ROLE                                                              

The Operations Program Coordinator supports customer communication and coordination across Production Control, Shipping and Receiving, Material Handling and Finance. The role monitors production flow-time and work-in-progress status and prepares shipping, invoicing and project close-out documentation.

The role is full-time and on site in Delta, BC. The expected salary range for this position is $65,000 - $70,000 per year. Placement within the range will be determined based on the successful candidate’s qualifications, experience, and other job-related factors.

III. MISSIONS AND RESPONSIBILITIES 

CUSTOMER AND CROSS-FUNCTIONAL COORDINATION

  • Coordinate across Production Control, Shipping and Receiving, Material Handling and Finance to resolve issues.
  • Provide daily updates, follow-ups and proactive communication to customers and internal stakeholders.
  • Manage customer requests and communicate effectively during high-pressure situations.

PRODUCTION AND COMMERCIAL DOCUMENTATION

  • Monitor production flow-time and work-in-progress (WIP) status.
  • Prepare shipping documents, invoicing and project close-out packages.
  • Review or validate customer contracts and pricing, and coordinate the resolution of discrepancies.

IV. SAFETY, COMPLIANCE & GOVERNANCE

  • N/A

V. KEY PERFORMANCE INDICATORS (KPIs)

  • N/A

VI. AUTHORITY

  • N/A

VII. DECISION MAKING RESPONSIBILITIES

  • N/A

VIII. REQUIREMENTS

  • Legally eligible to work in Canada and able to meet CGD/ITAR clearance requirements; Canadian citizenship or permanent resident status required.
  • Available to work on site full-time in Delta, BC.
  • Relevant experience may include B2B customer-facing work, manufacturing, aerospace, airline operations, production scheduling or planning.
  • Ability to coordinate across departments and manage customer communication, follow-ups and administrative documentation.
  • Strong organization and the ability to work under tight deadlines and shifting priorities.

IX. GENERAL RESPONSIBILITIES

  • Comply with company policies, Code of Conduct, Safety and Environmental policies.
  • Follow all safety requirements as explained during the onboarding.
  • Promote ethical behavior and customer focus.
  • Support a collaborative, high-performance culture.
  • Perform additional duties as required.