I/ IDENTIFICATION 

JOB TITLE: Human Resources Intern

FAMILY: Human Resources

WAGE: $23.85 per hour (38.25 hours per week)

DURATION: 6 months, with possibility of extension.

II. ROLE

The Human Resources Intern supports day-to-day HR services for the Delta, BC site under the direction of the HR team. The role provides hands-on support across recruitment, onboarding, employee records, reporting and employee programs while protecting confidential information and delivering accurate, responsive service.

III. MISSIONS AND RESPONSIBILITIES

HR OPERATIONS AND EMPLOYEE LIFECYCLE

• Maintain accurate employee and candidate records, personnel files, HR systems and tracking tools in accordance with confidentiality and retention requirements.
• Prepare onboarding and offboarding materials and coordinate orientations, forms, access requests and required training activities.
• Assist with employee letters, forms, organizational charts, policy updates and HR communications using approved templates.

RECRUITMENT, LEARNING AND EMPLOYEE EXPERIENCE

• Coordinate job postings, candidate communications, interview schedules, references and recruitment records.
• Support co-op and community recruitment, training logistics, attendance tracking and learning records.
• Assist with engagement, recognition and wellness activities, employee surveys, HR metrics and process-improvement projects.

IV. SAFETY, COMPLIANCE & GOVERNANCE

• Follow site safety and security procedures, report hazards or incidents through the appropriate channels and complete required training.
• Protect employee and candidate personal information and maintain records in accordance with company policies and applicable requirements.
• Support policy acknowledgements, training records, audit requests and ISO or quality-system document control as assigned.

V. KEY PERFORMANCE INDICATORS (KPIs)

• Accuracy, completeness and timeliness of HR records, documents and assigned deliverables.
• On-time coordination of recruitment, onboarding, offboarding and training activities.
• Professional and responsive communication with candidates, employees and internal stakeholders.
• Consistent compliance with confidentiality, safety, document-control and escalation requirements.

VI. AUTHORITY

• Access HR systems and confidential records required for assigned work, within granted permissions.
• Communicate routine HR information and prepare approved documents using established templates and procedures.
• Schedule and coordinate interviews, orientations, training sessions and employee activities with stakeholders.
• Recommend administrative process improvements and escalate matters outside approved procedures or delegated scope.

VII. DECISION MAKING RESPONSIBILITIES

• Prioritize assigned tasks and deadlines in consultation with the supervisor.
• Resolve routine administrative questions using established procedures and escalate sensitive, exceptional or employee-relations matters.
• Select appropriate approved templates and tracking tools and flag missing, inconsistent or potentially inaccurate data.

VIII. REQUIREMENTS

• Currently enrolled in a post-secondary program in Human Resources, Business Administration or a related field and eligible to complete a co-op work term or new graduates seeking internship.
• Proficiency with Microsoft Office; exposure to an HRIS, applicant tracking system or data reporting is an asset.
• Strong organization, accuracy, follow-through, written and verbal communication and service orientation.
• Sound judgement and discretion with confidential information; available for a full-time co-op term or 6 months internship and able to work primarily on site in Delta, BC.
• Successful completion of the mandatory Controlled Goods Program (CGP) security assessment and clearance process is a condition of employment.

IX. GENERAL RESPONSIBILITIES

• Comply with company policies, Code of Conduct, Safety and Environmental policies.
• Follow all safety requirements as explained during the onboarding
• Promote ethical behavior and customer focus.
• Support a collaborative, high-performance culture.
• Perform additional duties as required.