The Human Resources Manager is responsible for ensuring the effective execution of all HR processes at site level, supporting operational continuity, workforce stability and compliance.

The role translates regional HR strategy into daily operations, ensuring discipline, consistency and control across all workforce-related activities while acting as the first line of resolution for employee and labor matters.

Ensure a stable, productive and compliant workforce by:

• Controlling labor environment and risks
• Enabling supervisors to manage their teams effectively
• Executing HR processes with rigor and consistency
• Maintaining strong presence and visibility on the shop floor

Immediate superior: HEAD OF HR CANADA & US

Functional manager: SITE MANAGER

III/ MISSIONS AND ACTIVITIES

MISSION

1. Workforce Management & Labor Stability

• Perform regular plant floor presence (daily Gemba walk) to monitor employee conditions and engagement
• Address employee concerns and resolve conflicts in a timely manner
• Manage disciplinary processes and ensure fair application of policies
• Administer promotions and internal movements for unionized employees according to applicable agreements
• Monitor labor climate and proactively identify risks

2. Recruitment, Onboarding & Workforce Planning

• Lead recruitment and selection for hourly and salaried employees at site level
• Ensure proper workforce coverage aligned with production needs
• Guarantee effective onboarding and integration of new hires
• Support manpower planning in coordination with operations

3. HR Operations & Administration

• Support pre-payroll validation and ensure accuracy of employee data (hires, terminations, changes)
• Coordinate employee lifecycle processes (onboarding, transfers, exits)
• Maintain HR records and ensure data integrity
• Ensure execution of daily, weekly and monthly Plant & HR routines

4. Performance, Training & Development

• Coordinate performance review cycles and salary adjustments
• Follow up on training programs and ensure compliance with required certifications
• Support development of supervisors in people management practices
• Promoting a culture of accountability and continuous improvement

5. Compliance, Audits & Governance

• Ensure compliance with labor laws, collective agreements and company policies
• Support internal and external audits (ISO, financial, regulatory)
• Coordinate WorkSafe and employee-related compliance requirements
• Ensure proper documentation and traceability of HR processes

6. Employee Services & Engagement

• Supervise employee services (transportation, cafeteria or local equivalents if applicable)
• Participate in site committees (Health & Safety, Engagement, etc.)
• Support communication of company updates and results to employees
• Coordinate site-level events aligned with engagement strategy

7. HR Metrics & Reporting

• Monitor key HR indicators:
  • Turnover
  • Absenteeism
  • Productivity-related metrics
  • Labor relations trends
• Prepare and present HR monthly reports for site leadership
• Provide insights and recommendations to improve workforce performance

8. Manager Enablement Coach supervisors and managers on:

• Employee relations
• Performance management
• Attendance and discipline
• Reinforce leadership accountability in people management
• Reduce dependency on HR for day-to-day people’s decisions

9. CARRY OUT OTHER MISSIONS / ACTIVITIES UPON REQUEST FROM HIS/HER MANAGER(S)

ROLES AND RESPONSIBILITIES

• Ensure compliance with company safety and environmental policies
• Promote safe working practices and employee awareness
• Report incidents, unsafe conditions or environmental risks
• Participate in safety initiatives and ensure alignment with plant objectives

AUTHORITY

• Apply disciplinary actions in line with company policies and labor agreements
• Recommend hiring, promotions and terminations
• Escalate high-risk labor or legal matters
• Stop operations in case of safety or environmental risk (in coordination with EHS)
• Represent HR at site level in employee-related matters